النزاعات القانونية الناشئة عن استخدام خدمات التخزين السحابي: دراسة تحليلية مقارنة / Legal Disputes Arising from the Use of Cloud Storage Services A Comparative Analytical Study

نوع المستند : المقالة الأصلية

المؤلف

الكويت

10.21608/jlr.2025.393611.1763

المستخلص

تُقدم هذه الدراسة تحليلًا معمقًا للنزاعات القانونية الناشئة عن الاستخدام المتزايد لخدمات التخزين السحابي، من خلال تحليل الإطار القانوني، واستعراض أهم الإشكاليات التي تثيرها في مختلف الأنظمة القانونية. وتهدف الدراسة إلى بيان مدى كفاية القوانين الحالية في تنظيم العلاقة بين مزودي هذه الخدمات ومستخدميها، وتحليل أوجه القصور التي قد تؤدي إلى نشوء منازعات قضائية.
وتُبرز الدراسة أبرز المشكلات القانونية، مثل تحديد الاختصاص القضائي في النزاعات العابرة للحدود، والمسؤولية القانونية لمزودي خدمات التخزين السحابي عند فقدان أو اختراق البيانات، وكذلك إشكالية حماية خصوصية المستخدمين وحقوقهم الرقمية. كما تتطرق إلى أحكام العقود الإلكترونية المبرمة بين الأطراف، وإشكاليات الإثبات الرقمي عند نشوء المنازعات.
وتعتمد الدراسة على منهج مقارن بين القوانين والتشريعات ذات الصلة في بعض الأنظمة القانونية، مثل القانون الأوروبي، والقانون الأمريكي، والقانون المصري، بهدف الوقوف على أوجه التشابه والاختلاف في تنظيم هذه الخدمات وحماية حقوق المستخدمين.
وخلصت الدراسة إلى ضرورة تطوير الإطار التشريعي الوطني والدولي، بما يضمن حماية حقوق المستخدمين ومزودي الخدمات على حد سواء، ويدعم مبادئ العدالة الرقمية. كما توصي الدراسة بضرورة تعزيز التعاون الدولي لوضع قواعد موحدة أو اتفاقيات دولية لمعالجة النزاعات الناشئة عن خدمات التخزين السحابي، بما يحقق التوازن بين متطلبات الابتكار وحماية الحقوق القانونية.
 
This study offers an in-depth analysis of the legal disputes arising from the increasing use of cloud storage services. It examines the legal framework governing such disputes and identifies the key issues that arise in various legal systems. The study aims to assess the adequacy of current laws in regulating the relationship between cloud service providers and their users, while analyzing potential gaps that may lead to legal disputes.
The study highlights the most significant legal issues, such as determining jurisdiction in cross-border disputes, the legal liability of cloud storage providers in cases of data loss or breaches, as well as challenges related to the protection of users’ privacy and digital rights. It also addresses the provisions of electronic contracts concluded between the parties and the evidentiary challenges of digital evidence in the event of disputes.
The study adopts a comparative approach, examining relevant laws and regulations in selected legal systems, such as European law, American law, and Egyptian law. This comparative analysis seeks to identify the similarities and differences in regulating these services and in safeguarding users’ rights.
The study concludes that it is necessary to develop national and international legislative frameworks to ensure the protection of both users and service providers, while supporting the principles of digital justice. Furthermore, it recommends enhancing international cooperation to establish unified rules or international agreements to address disputes arising from cloud storage services, thereby striking a balance between fostering innovation and protecting legal rights.

الكلمات الرئيسية


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